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can i download an anti virus system even if i have threats/viruses in my computer?

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i have downloaded AVG free. after i downloaded it, i tried to Run it, but, it won’t work. i was thinking that maybe it won’t work with a virus/threat in my computer. what to do? i need an antivirus system right away to do my work because whenever i click a file, it starts to hang and i cannot continue with my work. help me immediately! thanks!

Chosen Answer:

AV won’t work ? possible rootkit or malware.

Try the following:

1. read & run:

http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller

2. download & run free malwarebytes:

http://www.malwarebytes.org/products/malwarebytes_free

3. do a free online scan:

http://www.eset.com/us/online-scanner

4. now try downloading & running your new AV.
by: Sly_Old_Mole
on: 5th August 11


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